Mr Seng (not his real name), age 65, stays in a one-room HDB rental flat in Jalan Bukit Merah. He was living with his parents until they passed away more than 20 years ago. He has not been in contact with his siblings. Being not fluent in speech, he has few friends in the neighbourhood.
Recently, he came to Sarah Seniors Activity Centre (SAC) seeking for assistance. Our social worker did a home visit and it was discovered that he was facing many pressing issues such as hoarding, bedbug infestation, and financial issues. He had rental arrears and outstanding SP bills. After working for many years as a cinema ticket taker, he retired in 2016 with no savings. His financial management is poor and he has been taken advantage of by unethical salesmen on several occasions.
Our social worker got in touch with his nephews who agreed to help settle his arrears.
Subsequently, our social worker assisted Mr Seng in applying for the Pay as You Use (PAYU) metering scheme to better manage his utilities expenditure. However, there were instances that he had forgotten to top up his account and as a result, his power supply would get cut off. Our social worker eventually assisted him to revert back to the monthly payment mode of his SP bills using his U-save voucher.
The staff from Sarah Seniors Activity Centre engaged pest control professionals to get rid of the bedbugs in his house. The staff also arranged for volunteers to come in to declutter the house, as well as to clean and paint the house.
Mr Seng now receives a regular payout from his CPF that meets his retirement needs. The staff continues to update his nephews on his well-being. Mr Seng now regularly joins in the SAC activities to keep himself active and healthy.
阿成（不是他的真名），65岁，住在惹兰红山的一房式租赁组屋。他和父母一起生活了很多年，直到他们20多年前去世。他和其它姐妹没有联系。由于讲话不流利，他几乎没有朋友。最近，他来到施乐乐龄活动中心（SAC）寻求援助。我们的社会工作者拜访他后，发现他面临许多紧迫的问题，如囤积、臭虫侵扰和财务问题。他还拖欠租金和水电费。
他在担任电影票务员多年后，于2016年退休，没有什么积。因为他的财务管理很差，这导致了他目前的财务状况。有一次还被不道德的保险经纪用高压的推销手段，而骗走了他的所有积蓄。由于没有经济收入，他拖欠水电费。新加坡能源公司按照程序为他安装了按用量充值电表；然而，他经常忘了为电表充值，导致他的电源被切断。幸运的是，我们的社工能够联系到他的侄儿，经过面谈商议，他们同意帮助他解决欠款的问题。在两位侄儿的支援下，社工让他能恢复每月用账单付款的模式，并帮助他能更好地管理他的每月开支。施乐乐龄活动中心的工作人员聘请了害虫防治专业人员，帮他清除他家的臭虫。工作人员还安排志愿者进来清理房子，以及打扫和粉刷他的房子。
阿成现在从公积金中定期领取退休户头的支出，以满足他的退休需要。工作人员继续向他的侄子通报他的福祉。他现在可以住在舒适的家，并且经常来参加中心举办的活动，以保持身体的活跃和健康。
At our Seniors Activity Centres, besides organising activities to help our elderly age well in place, we also monitor the well-being of the elderly and offer social work intervention when required. Your donations can go a long way in helping us to support our elderly clients.
Here’s a few ways you can donate to support our services:
- Donate via Giving.sg: https://www.giving.sg/pcs
- Download the Easter Appeal letter below and mail it to us
- Visit www.pcs.org.sg/donate for other modes of giving
